All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@gplbaba.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least seven (7) days from the receipt of your item to process your return . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● You are only eligible for a refund if a product doesn’t perform as promised.
● No refund will be given if you mistakenly purchase a product.
● No refund will be given if you lack the technical know-how or abilities to use the product.
● Since we explicitly stated in our conditions that we do not supply the licence key, we will not issue a refund if you want one. Since we offer GPL products, it is not necessary.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: