Refund Policy Overview
Thank you for choosing GPLBABA.com. As our products are digital in nature and delivered instantly, all sales are considered final. This Refund Policy outlines the conditions under which refunds, exchanges, or cancellations are processed.
Exception: Product Issue Refunds
If you experience a technical issue with a product, we encourage you to contact our support team at admin@gplbaba.com or through our Contact Us page. We are committed to resolving any issues and ensuring that the product functions as expected.
In cases where we are unable to resolve the issue, we will issue a refund. However, if the product is confirmed to be functioning correctly, we will provide video evidence of its performance, and no refund will be issued.
Please note the following:
- Certain features of themes or plugins may require connection to an official, purchased account (such as server-side features or premium integrations). These features are not supported by GPLBABA and may not work with the GPL version.
- Refunds will not be issued for features that require an official account to function, as all other features included in the product will continue to work as intended.
- We are only responsible for the functionality of the product as provided in its GPL version, and not for additional services or integrations that require a separate license.
No Refunds on Digital Purchases
All products sold on GPLBABA.com are digital goods, which are provided immediately upon successful payment. Consequently, we generally do not offer refunds for any purchases, except under specific conditions. Please note that refunds will not be provided for the following reasons:
- Accidental purchases
- Change of mind
- Incompatibility with your platform or software
- Lack of use or dissatisfaction with the product after purchase
Product Descriptions and Evaluation
We strive to provide thorough and accurate descriptions for each product, detailing features, compatibility, and technical requirements. We encourage you to review all product information carefully before making a purchase. Where available, free trials or sample downloads may be provided to help you evaluate the product in advance.
Exchanges
Due to the nature of digital products, exchanges are not available. Please ensure that you select the correct product and review its description before completing your purchase.
Chargebacks and Disputes
Initiating a chargeback or dispute through your payment provider or credit card issuer is not an acceptable method for obtaining a refund. If you encounter any problems with your purchase, please contact our support team first. We are committed to resolving any issues efficiently.
Policy Updates
GPLBABA.com reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review the policy periodically. Continued use of our website or services after any updates signifies your acceptance of the revised policy.
Contact Information
For questions or concerns about this Refund Policy, please contact us at admin@gplbaba.com or via our Contact Us page.
By completing a purchase on GPLBABA.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.